What can a Wisconsin authority charge for records? The fee rules.
What Wis. Stat. 19.35(3) actually allows: copies at actual, necessary and direct cost, the $50 location threshold, the $5 prepayment line, no charge for review or redaction, and the 2023 Act 253 audio and video exception.
- Copies
- May not exceed the actual, necessary and direct cost of reproduction and transcription, unless another law sets a fee (Wis. Stat. 19.35(3)(a)); photographs at actual cost where the record’s form does not permit copying ((3)(b))
- Locating records
- Actual, necessary and direct cost of location, chargeable only if the cost is $50 or more; below $50 there is no location fee at all (19.35(3)(c))
- Mailing and shipping
- Actual, necessary and direct cost ((3)(d)); the authority may waive or reduce any fee in the public interest ((3)(e))
- Prepayment
- May be required only if the total fee exceeds $5 (19.35(3)(f))
- Review and redaction
- Not chargeable. Per the DOJ Public Records Law Compliance Guide (June 2025, p. 72), citing Milwaukee Journal Sentinel v. City of Milwaukee, 2012 WI 65
- Audio and video exception
- 2023 Act 253 (effective March 31, 2024) created 19.35(3)(h): a law enforcement agency may charge the actual cost of redacting recorded audio or video, with statutory guardrails
Wisconsin fees are thresholds, not a rate schedule
Some states hand records officers a menu: so many cents per page, so many dollars per hour of staff time. Wisconsin does not. The Public Records Law never sets a per-page rate. Instead, Wis. Stat. 19.35(3) names a short list of chargeable tasks, caps each at the authority’s actual, necessary and direct cost, and hangs two dollar thresholds on the math: a $50 floor before any location fee exists, and a $5 line before prepayment can be required.
The list is also exclusive. The DOJ Public Records Law Compliance Guide (June 2025) states that an authority may charge a requester only for the specific tasks the legislature identified in the fee provisions of Wis. Stat. 19.35(3), unless another law provides otherwise, citing Milwaukee Journal Sentinel v. City of Milwaukee, 2012 WI 65. If a cost category is not in the statute, it is not on the invoice.
Start with copies. Under 19.35(3)(a), a fee for a copy of a record may not exceed the actual, necessary and direct cost of reproduction and transcription of the record, unless a fee is otherwise specifically established or authorized to be established by law. Where a record’s form does not permit copying and the authority provides a photograph instead, the fee is capped the same way: the actual, necessary and direct cost of photographing and photographic processing ((3)(b)). Actual cost is the ceiling everywhere; there is no markup lane.
The $50 location threshold
The most distinctive rule in Wisconsin fee law is the location threshold, and it rewards reading the text closely. Under 19.35(3)(c), an authority may impose a fee for locating a record, not exceeding the actual, necessary and direct cost of location, “if the cost is $50 or more.”
That conditional is the whole rule. If the true cost of finding the records is $49, the authority cannot bill a location fee of $49, and it cannot bill $1. It bills nothing for location. The threshold is not a deductible; it is a gate. Only when the actual location cost reaches $50 does a location fee exist at all, and then it is capped at that actual cost.
The DOJ guide adds a boundary worth writing into your fee worksheet: locating a record means finding it, by searching, examining, or experimenting. The review and redaction that follow are separate processes, not part of location, and a requester may not be charged for them under (3)(c). An office that folds review hours into its location total to clear the $50 gate is billing time the statute never made chargeable.
Mailing, waivers, and the $5 prepayment line
Two smaller lanes round out the ordinary fee bill. Postage is chargeable: the actual, necessary and direct cost of mailing or shipping any copy or photograph sent to the requester ((3)(d)). And every fee in the subsection is waivable: the authority may provide copies without charge or at a reduced charge where it determines that waiver or reduction is in the public interest ((3)(e)). That determination belongs to the authority, so a written waiver policy keeps it consistent from request to request.
Prepayment has its own threshold. Under (3)(f), an authority may require a requester to pay in advance only if the total amount exceeds $5. Note the verb: exceeds. A $5.00 total cannot be collected up front; $5.01 can. The paragraph carries one special case: if the requester is a prisoner who failed to pay a fee the authority imposed on a previous request, the authority may require prepayment of both the old balance and the current fee.
No charge for review or redaction
Here is the rule that surprises offices coming from other states, and the one most likely to appear in a complaint: in Wisconsin, an authority may not charge a requester for the costs of deleting or redacting nondisclosable information from responsive records. That is how the DOJ Public Records Law Compliance Guide (June 2025, p. 72) states it, relying on the Wisconsin Supreme Court’s decision in Milwaukee Journal Sentinel v. City of Milwaukee, 2012 WI 65.
The hours a clerk or attorney spends reading records for exempt material and blacking it out are real costs, but they are the authority’s costs. They do not pass through to the requester, they do not ride inside the copying fee, and, as noted above, they do not count toward the $50 location threshold. Until 2024, that rule had no statutory exceptions.
The Act 253 exception: audio and video redaction fees
2023 Wisconsin Act 253, effective March 31, 2024, created 19.35(3)(h) and opened one carefully fenced exception. An authority that is a law enforcement agency (the paragraph takes its definition from s. 19.36(8)(a)2.) may impose a fee for the actual, necessary and direct cost of redacting recorded audio or video content, whether by pixelization or other means, to the extent redaction is necessary to comply with applicable constitutional, statutory, or common law ((h)2.). Body camera and squad video are the obvious use case. The fee comes with five guardrails, all in the statute:
- No fee for people in the video. The fee may not be imposed when the requester is an individual directly involved in the event the records relate to, that individual’s attorney or other authorized representative, or the individual’s parent or guardian if the individual is under 18 ((h)4.).
- No fee for officer-involved shootings. If the event the requested records relate to is a shooting involving an officer of a law enforcement agency, no redaction fee ((h)5.).
- An exemption for low-volume, non-commercial requesters. The fee may not be imposed when the requester certifies in writing that the content will not be used for financial gain (an award of damages in a civil action does not count) and has not made more than 10 audio or video requests to that authority during the calendar year, counting the current request but excluding requests covered by the two exemptions above ((h)3.). A false certification carries a $10,000 forfeiture for each violation ((h)3.a.).
- Cheapest capable employee. Staff time in the fee must be based on the pay rate of the authority’s lowest paid employee capable of performing the task ((h)6.). The sergeant’s rate is not billable if a records technician can run the redaction software.
- Written estimate first. The authority may not impose the fee unless, before fulfilling the request, it gives the requester a written estimate of the amount ((h)7.).
For every other authority, and for every record that is not recorded audio or video, the Milwaukee Journal Sentinel rule still governs: redaction is free to the requester.
The exposure: excessive fees are an enforcement ground
Wisconsin’s enforcement statute names overcharging explicitly. If a court finds that an authority or legal custodian arbitrarily and capriciously denied or delayed response to a request or charged excessive fees, it may award punitive damages to the requester (19.37(3)), and the authority or custodian may be required to forfeit not more than $1,000, enforced by the attorney general or a district attorney (19.37(4)). A fee bill built on invented rates sits in the same statutory sentence as an arbitrary denial. The rest of the enforcement picture, including mandamus and attorney fees, is covered in our guide to Wisconsin response times and enforcement.
Dekree runs this workflow for Michigan local governments today: fee calculation on every request with the statutory caps enforced and the itemization generated. We are bringing the platform to Wisconsin next. To bring Dekree to your office, email contact@dekree.ai with the subject line Wisconsin and we will add your office to the Wisconsin rollout list.
A defensible Wisconsin fee, in one paragraph
Publish your costs in the notice every authority must post under Wis. Stat. 19.34(1), which requires the notice to describe how the public may obtain copies of records and the costs thereof; the mechanics of that notice are covered in our guide to the 19.34 posted notice. Compute copy fees at actual, necessary and direct cost of reproduction, honestly, with no markup (19.35(3)(a)). Bill location only when the actual cost of finding the records reaches $50, and keep review and redaction hours out of that total ((3)(c)). Charge postage at actual cost ((3)(d)), waive fees when the public interest calls for it ((3)(e)), and take prepayment only when the total exceeds $5 ((3)(f)). Never bill review or redaction time, unless your authority is a law enforcement agency redacting audio or video under 19.35(3)(h), in which case work through the five guardrails and put the estimate in writing before you start. Do that, and the excessive-fees clause of 19.37 never applies to you.
Common questions
Can a Wisconsin authority charge for staff time to find records?
Yes, but only within two limits. The fee may not exceed the actual, necessary and direct cost of locating the record, and it may be imposed at all only if that location cost is $50 or more (Wis. Stat. 19.35(3)(c)). If finding the records costs the office $30 in staff time, the requester owes nothing for location. And per the DOJ Public Records Law Compliance Guide (June 2025), locating a record means finding it; the review and redaction that come afterward are separate processes that may not be charged under the location provision.
Can we charge for redacting or reviewing records?
No, with one statutory exception. The DOJ Public Records Law Compliance Guide (June 2025, p. 72), relying on Milwaukee Journal Sentinel v. City of Milwaukee, 2012 WI 65, states that an authority may not charge a requester for the costs of deleting or redacting nondisclosable information from responsive records. The exception is Wis. Stat. 19.35(3)(h), created by 2023 Act 253: an authority that is a law enforcement agency may charge the actual, necessary and direct cost of redacting recorded audio or video content, subject to the guardrails in subds. 3. to 7.
Can we require payment up front?
Only if the total fee exceeds $5 (Wis. Stat. 19.35(3)(f)). The statute says exceeds, so a $5.00 total cannot be collected in advance; $5.01 can. The same paragraph adds one special case: if the requester is a prisoner who failed to pay a fee on a previous request, the authority may require prepayment of both the old balance and the new fee.
What are the limits on the audio and video redaction fee?
Wis. Stat. 19.35(3)(h) builds five guardrails into the fee. No fee when the requester is an individual directly involved in the recorded event, that individual’s attorney or other authorized representative, or their parent or guardian if the individual is under 18 (subd. 4.). No fee when the event is a shooting involving an officer of a law enforcement agency (subd. 5.). No fee for a requester who certifies in writing that the content will not be used for financial gain and who has not made more than 10 audio or video requests to that authority in the calendar year, counting the current one (subd. 3.; a false certification carries a $10,000 forfeiture per violation). Staff time must be billed at the pay rate of the authority’s lowest paid employee capable of performing the task (subd. 6.). And the authority must give the requester a written estimate of the fee before fulfilling the request (subd. 7.).
What happens if an authority charges too much?
Charging excessive fees is written into the enforcement statute alongside denial and delay. If a court finds that an authority or legal custodian arbitrarily and capriciously charged excessive fees, it may award punitive damages to the requester (Wis. Stat. 19.37(3)), and the authority or custodian may be required to forfeit up to $1,000, enforced by the attorney general or a district attorney (19.37(4)). An itemized fee computed at actual cost is the defense.
This article is educational information for Wisconsin authorities and governmental bodies, current as of the publication date. It is not legal advice, and statutes and court decisions change. Confirm specifics with your municipal attorney. Statute text: docs.legis.wisconsin.gov.