Compare · GovQA pricing

GovQA pricing: what the public record shows.

Granicus does not publish pricing for GovQA (now sold as Records Request Management). But governments buy it with public money, so the contracts are public. Here is what real agencies pay, from small cities to state departments, itemized from procurement documents, and how the pricing model works at every size.

Why you cannot find a GovQA price list

Like most government-software vendors, Granicus quotes Records Request Management deal by deal. The base platform is priced low enough to clear procurement thresholds without a bid[7], and the rest of the revenue arrives as add-ons: modules, licenses, environments, and an annual escalator. That is not a criticism; it is how the enterprise govtech market works. It just means the only honest way to answer “what does GovQA cost?” is to read the contracts, and to compare deals of your own size.

Documented small-agency contracts

If you are a local government, this is the band to budget from.

OrganizationSizePriceNotes
City of Centralia, WA~18,000 residents$4,300[6]Citywide expansion (police dept. already on GovQA)
City of Mount Vernon, WA~35,000 residents$8,900[6]Grant-funded purchase
Ferry County, WA~7,000 residents$17,000[6]County-wide
Spokane County, WA55 departments$45,000[6]Enterprise-wide county rollout

Deal-specific contract prices from public documents, not a vendor price list. Configurations differ and may include scope another quote would not.

Documented state-agency contracts (enterprise scale)

Shown separately on purpose: these are enterprise deployments. No vendor prices a township like a state department, and neither does Dekree. They are here because they are the best-itemized public record of how the pricing model is assembled.

OrganizationSizePriceNotes
Michigan DNRState agency$28,916 → $36,813/yr[2]Year 1 → Year 5, incl. $5,100 implementation + security add-ons
Michigan MDHHSState agency$57,062–$58,773/yr[3]Incl. 50 redaction licenses at $12,000/yr
Michigan LARAState agency$83,383/yr[4]Incl. redaction at $318 per named user
Michigan EGLEState agency$333,585 / 5 yrs[5]Incl. $21,800 implementation

Michigan state agencies buy through MiDEAL cooperative contract 180000000650 (aggregate $2,083,181), whose current term runs through September 30, 2026.

The anatomy of a GovQA bill

Reading the Michigan contract line by line, a GovQA configuration is assembled from: a platform fee (unlimited users, flat per year); redaction licenses billed per named user at $175–$318 per user per year[3] [4]; single sign-on (~$2,500/yr); developer/test environments (~$5,000/yr); storage ($500/mo) and payment connectors (~$200/mo); a one-time implementation fee ($5,100 at DNR, $21,800 at EGLE[2] [5]); and an annual escalator of roughly 3%.

If you are budgeting for a small government, the practical takeaway: the sticker your neighbor quotes is rarely the number you will pay, because your configuration will differ. Ask any vendor for the five-year total, itemized.

How Dekree prices instead

Dekree publishes the whole price list at dekree.ai/pricing, priced per product and scaled by the population you serve. FOIA is $199/mo for organizations under 5,000 residents and $599/mo for 5,000–25,000. Each product is bought a la carte, and the full six-product suite (FOIA, Open Meetings, Records & Retention, the Public Document Portal, Reports, and free Payments) is capped at $499/mo and $1,499/mo respectively. Redaction is included. There is no implementation fee and no per-user charge. Billed annually, quoted to the dollar before you ever talk to us.

Do not take a comparison table’s word for it. Ours included.

The product is public. Watch it run, do the math on your own numbers, and click through the same screens a clerk uses, before you ever book a call.

Common questions

How much does GovQA cost per year?

There is no public price list, and price scales with the size of the deployment. Documented small-agency contracts range from $4,300 to $45,000 per year depending on scope, before implementation fees and add-ons. Documented state-agency configurations run $29,000 to $83,000 per year. A small local government should budget from the small-agency band, not the state figures.

What add-ons does GovQA charge for?

Public contracts document per-named-user redaction licenses ($175–$318 per user per year), single sign-on (~$2,500/yr), developer/test environments (~$5,000/yr), extra storage ($500/mo), payment connectors (~$200/mo), and one-time implementation fees from $5,100 to $21,800.

Does GovQA pricing increase each year?

The Michigan cooperative contract carries an escalator of roughly 3% per year, and the DNR configuration grows from $28,916 in year one to $36,813 by year five.

How does Dekree price compare?

Dekree publishes every price. FOIA starts at $199/mo for organizations under 5,000 residents and $599/mo for 5,000–25,000; the full six-product suite is capped at $499/mo and $1,499/mo respectively. No implementation fee, no per-user charges, redaction included.

Sources

  1. [1] State of Michigan MiDEAL contract 180000000650, "Public Records Request System (FOIA)," GovQA/Granicus: aggregate value $2,083,181; current term through 9/30/2026
  2. [2] Michigan DNR configuration, contract 180000000650 (Change Notice 10)
  3. [3] Michigan MDHHS configuration, contract 180000000650
  4. [4] Michigan LARA configuration, contract 180000000650
  5. [5] Michigan EGLE configuration, contract 180000000650 (Change Notice 2): $333,585 over five years including $21,800 implementation
  6. [6] Washington Secretary of State, local records-technology grant awards (2025)
  7. [7] NFOIC, "Portal to Compliance": pricing-mechanics study of records-request portals

Competitor pricing reflects publicly available procurement documents and published materials as of the date above. Contract pricing varies by configuration; confirm current figures with each vendor. Dekree pricing is published in full at dekree.ai/pricing.

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