GovQA is now sold as Records Request Management inside the Granicus Operations Cloud. It is a capable enterprise records platform. For a small local government, it is usually the wrong size, and the pricing model, not the sticker, is what deserves your attention. Here is an honest comparison, with every figure sourced from public procurement records.
GovQA built its name as the enterprise FOIA platform for state agencies and other large multi-department records operations. After the Granicus acquisition, the product was renamed Records Request Management (RRM) and folded into the Granicus Operations Cloud[1]. The product did not disappear. But if you are evaluating “GovQA” today, you are evaluating a module inside a large government-software suite, quoted deal by deal.
That matters for two reasons. First, pricing: there is no public price list, and the contract structure layers a platform fee with add-on modules, including single sign-on, extra storage, developer environments, and redaction licenses priced per named user[4] [5]. Second, fit: the platform is engineered for organizations with dedicated records staff across many departments. A township or small city clerk buying it gets enterprise workflow, and enterprise overhead with it.
| Dekree | GovQA / Granicus RRM | |
|---|---|---|
| Pricing published on the website | ||
| Records-request software, small-agency price | FOIA from $199/mo ($2,388/yr), published Starter tier | $4,300 to $45,000 in documented small-agency deals, varies by scope[7] |
| Implementation fee | None | Documented from $5,100 in public contracts[3] |
| Redaction | Included: permanent, server-side | Per-named-user licenses, $175 to $318 per user per year in MI contracts[4] [5] |
| Unlimited users | ||
| FOIA + open meetings from one vendor | Yes: both products on one platform, priced a la carte; full suite capped at $499/mo (Starter) | Separate Granicus product lines, quoted separately |
| Contractual annual escalator | No escalator written into the agreement | ~3%/yr in the Michigan contract[2] |
| Michigan statute logic built in | Fee worksheet math per MCL 15.234, business-day deadlines with state holidays, exemption citations per MCL 15.243 | Configurable, general-purpose |
Competitor figures are deal-specific contract prices from public procurement documents, not a vendor price list. Configurations differ and may include modules the Dekree number does not cover. Ask every vendor for an itemized, five-year quote.
The best-documented GovQA deals sit at two very different scales, and it is only fair to read them that way. At the small end, Washington grant records show agencies paying $4,300 to $45,000 depending on scope: Centralia at $4,300 for a citywide expansion, Mount Vernon at $8,900, Ferry County at $17,000, and Spokane County at $45,000 across 55 departments[7].
At the large end, Michigan state agencies buy through the MiDEAL cooperative contract (aggregate value $2,083,181[2]), where documented configurations run from $28,916 to $83,383 per year[3] [4] [5]. Those are state-agency deployments, not township quotes. No vendor prices a 3,000-resident township like a state department, and neither would we. The reason those contracts matter to a small government is not the sticker. It is the pricing model they document: an implementation fee, per-named-user redaction licenses, module add-ons, and a built-in annual escalator. That structure applies at every size, so the question to ask any vendor is the five-year, all-in total for your configuration.
One timing note if you are a Michigan local that piggybacked on MiDEAL pricing: the current term of the state cooperative contract runs through September 30, 2026[2], which makes this a natural moment to re-check what you are paying for.
Dekree was built for the other end of the market: the Michigan township, village, or city where one clerk handles FOIA, meeting notices, minutes, and records, usually alongside four other jobs. The pricing model reflects that. Every price is published at dekree.ai/pricing: FOIA starts at $199/mo for organizations under 5,000 residents, each product is priced on its own, and if you want everything, the full suite is capped at $499/mo at that size. There are no implementation fees and no per-user charges. Redaction is included, not licensed per seat.
And because a Michigan clerk experiences FOIA and the Open Meetings Act as one workload, Dekree puts both on one platform: requests, notices, agendas, minutes, and the public portal, built on the statutes (MCL 15.231 et seq. and MCL 15.261 et seq.) rather than configured after the fact. You buy the products you need, and the suite cap means the whole stack never costs more than $499/mo at the Starter tier.
An honest read. Different tools fit different organizations, and the right answer depends on your size, budget, and how much of the work you want the software to do.
The product is public. Watch it run, do the math on your own numbers, and click through the same screens a clerk uses, before you ever book a call.
Not anymore. Granicus acquired GovQA and now sells it as Records Request Management (RRM) inside the Granicus Operations Cloud. The govqa.com website redirects to granicus.com.
Granicus does not publish RRM pricing, and every deal is configured individually. In public records, smaller agencies have paid $4,300 to $45,000 depending on scope, and large state-agency configurations run far higher. Implementation fees and add-on modules (SSO, storage, per-named-user redaction licenses) are typically extra at every size.
Yes. Permanent, server-side redaction is included in the FOIA product at every tier. There are no per-user redaction licenses. The original document is preserved in admin-restricted storage and the released copy has the redacted text removed from the file itself.
Yes. Dekree imports your existing request log, document archive, and meeting calendar as part of onboarding, at no implementation fee. Most organizations are running within a week. See the migration plan at dekree.ai/switch.
Competitor pricing reflects publicly available procurement documents and published materials as of the date above. Contract pricing varies by configuration; confirm current figures with each vendor. Dekree pricing is published in full at dekree.ai/pricing.